1Concier Cares and Celebrates Housekeeping Appreciation Week!
Housekeeping Appreciation Week - Celebrating the Heart of Hospitality!
In celebration of Housekeeping Appreciation Week, we want to honor and thank our Housekeeping Departments for their exceptional dedication. They truly are the Heart of Hospitality! Their unwavering commitment to detail and excellence ensures guest & resident comfort and care throughout the year.
We invite you to read our Customers’ Photo Submissions showcasing their teams below, which will be featured on our social media platforms, celebrating this special week. 1Concier sincerely appreciates your outstanding contributions and dedication.
1Concier Customers Honoring Team Members
From Eduardo Garcia, Welk Resorts – Hyatt Vacation Club At The Welk
Honoring Hilda Murillo! Hilda shared this with us “I’ve been working here for 23 yrs, and I love it. My coworkers are very helpful, and we try to do their best every day. This company has lots of events that motivate us to give our best all the time”
Eduardo shared, “I have had the pleasure to work with Hilda for just a few months, and her charisma and overall positive attitude are evidence that we are doing things right, she motivates all of her coworkers and is very proud of what she does.”
From Carrie Moore, Director of Purchasing – Oaktenn Inc., Hotel Management
“Bearskin Lodge on the River in Gatlinburg TN is an iconic hotel. The doors have been open for 25 years, and we still have guests who stay every year. One reason is the staff. Our housekeeping staff at Bearskin is amazing! Starting with our newly promoted Head housekeeper, all the way to our workers from Jamaica. They take pride in their work and the hotel. Very knowledgeable and friendly. We are so excited that 1Concier is helping us celebrate them this month!”
From Carrie Moore, Oaktenn Inc., Hotel Management
“Special “Shout Out” to 1Concier for showing some appreciation to the fantastic housekeeping staff at the Lodge at Five Oaks. Head housekeeper Debbie has been with our company for over 20 years! She is the rock that holds that hotel together, and we love her for it!!!”
From Carrie Moore, Oaktenn Inc., Hotel Management
“You want some good old-fashioned Southern Hospitality, then just book a stay at the Old Creek Lodge, and you will meet the nicest girl, Head Housekeeper Peyton! Her staff loves her, the guests love her, and we could not run Old Creek without her. We would like to extend that same Southern Hospitality to 1Concier for celebrating our staff with us!”
From Carrie Moore, Oaktenn Inc., Hotel Management
“Experience the history of the Appalachian Trail around every corner of our beautiful lodge. The Appy Lodge in Gatlinburg has a museum-like atmosphere with stories, photos, and history of the famed Appalachian Trail, and keeping everything inviting and cozy is the amazing housekeeping staff. They go out of their way to make the guests feel at home! Thank you to 1Concier for helping us show them how appreciated they really are!”
From Justine Bishara, Edith Macy
“Victor, Anna, Maria, Alberto, Martha, Jamie, and Estephany truly love what they do and appreciate receiving positive feedback from guests. It makes them happy to know that guests value their hard work. The housekeeping staff has been with us for over 18 years because they enjoy their work environment and care for the guests. They remember many of the guests who have stayed here in the past and form lasting connections with them. Their dedication to the property is evident as they always go above and beyond for both guests and fellow employees.”
From Justice Alvarez, The Marker Union Square
“Jose Sanchez, Lesly Beraun, and Welia Castilla make up our Housekeeping Leadership Team, which wholeheartedly embraces a culture of growth and development. Our Executive Housekeeper, Jose Sanchez, began his journey with us as a houseperson four years ago and has since progressed to lead the entire department. Lesly Beraun, our Assistant Housekeeping Manager, joined us just six months ago as a room attendant and quickly demonstrated exceptional leadership potential, earning a promotion. Welia Castilla, our other Assistant Housekeeping Manager, has recently celebrated her 30-year anniversary with us.
All three are deeply committed to the success of our hotel and to providing a remarkable experience for our guests. Through our partnership with 1Concier’s quality products, they turn this vision into reality. We truly value the culture they foster, which combines high expectations with a supportive and enjoyable environment.”
From Saulo Bautista, The Verb Hotel
“The Verb Hotel Housekeeping Team: Our Band on the Run! The heart of The Verb is our Housekeeping Team — an incredible group of rock stars from across Latin America. With only 103 guestrooms to maintain, they ensure that every corner shines and every stay is memorable! Their kindness, dedication, and teamwork create the vibrant atmosphere our guests experience from check-in to check-out — they truly ROCK! Always ready to go the extra mile for each other and for our guests, they are not just a team; they are our literal “Band on the Run” and the driving force behind our hotel’s success. This week, we celebrate their hard work and thank them for their trust and efforts!”
From Samantha Orum, The Harpeth
“We have an incredible team. Mia, our Housekeeping Manager, along with our supervisors, Rebeca and Daniel, do an amazing job leading the team. Our team is highly flexible. Whether a guest needs an early check-in or evening stayover service, they are always willing to step in and make it happen. Our team genuinely cares about their work. They take pride in their work, which is reflected in our consistently high cleanliness scores. We have a very positive team with a great sense of humor, making challenging work feel much easier.”
From Jeremiah Pieter, Curaçao Marriott Beach Resort
“Our entire and incredible Housekeeping team goes above and beyond every day, ensuring each guest feels cared for and welcomed. Under Jerry’s leadership, they bring happiness and comfort through their attention to detail, warm service, and commitment to creating spotless spaces that feel like home. Their unwavering dedication to excellence and the pride they take in every room they touch.”
From Erika Lemus, APF
“The team creates unforgettable moments for every guest through thoughtful gestures, such as leaving handwritten notes, offering a warm welcome drink, and remembering individual preferences. We deeply value their tireless hard work and dedication, which ensures that each guest feels genuinely cared for during their stay.”
From Mia Atsumi, Waikoloa Beach Marriott Resort & Spa
“I would like to recognize all of my 60 associates, though listing everyone’s names would be too lengthy. Marriott is renowned for its exceptional hospitality, and when paired with the rich Hawaiian culture, it creates a truly unique experience for our guests. Our housekeepers strive to provide a warm welcome that complements the tropical Hawaiian setting, always looking for ways to share the spirit of Aloha. Through their greetings, smiles, and heartfelt service, our housekeepers are dedicated to taking care of our guests. I greatly appreciate how our entire department collaborates and functions as a cohesive team.”
From Mildred Peguero Puogvert, Cuidad La Palma
“Our housekeeping team brings comfort and care to every guest experience through their exceptional attention to detail. They ensure each space is spotless, welcoming, and thoughtfully maintained—making every guest feel right at home. I deeply value their enthusiasm and dedication, as they consistently go above and beyond. Their commitment not only ensures perfection but also allows us to exceed our clients’ expectations time and time again.”
From Laura Stephens, Rainy Lake Houseboats
“I am proud to nominate Sandy and Christina for their exceptional leadership of the housekeeping department at Rainy Lake Houseboats. Their tireless work ethic, attention to detail, and commitment to excellence ensure that every guest enjoys a clean, welcoming, and comfortable experience. Through their professionalism, teamwork, and dedication, they consistently enhance both our staff and the reputation of Rainy Lake Houseboats, making them truly deserving of this recognition.
What we value most about Sandy and Christina is their unwavering dependability, positive leadership, and genuine pride in their work. They lead by example, setting a standard for excellence while fostering a supportive, team-oriented environment. Their ability to consistently deliver outstanding results while uplifting those around them makes them invaluable to Rainy Lake Houseboats.”
From Jess Russell, Broadmead
“Yvette Benton, Tiara Taylor, Greg Gaskins, Sheria Jenkins, and Ron Gentry make up our exceptional Housekeeping Team. They do much more than just keep our spaces clean; they create a warm, comfortable environment that truly makes each resident feel at home. They pay attention to the little details, anticipate needs before they are expressed, and treat every apartment and community area with the same care they would give their own home. It’s not just about cleanliness; it’s about fostering a space where residents feel cared for, respected, and embraced by comfort every day.
What I value most about our Housekeeping Team is the pride they take in their work and the genuine concern they show for our residents. They consistently demonstrate kindness, reliability, and a keen attention to detail, often going above and beyond without seeking recognition. Their positive attitude and commitment significantly enhance our community, not only in terms of appearance but in how it feels like home.”
From Yoshiya Ozaki, The Ritz Carlton O’ahu, Turtle Bay
“While our entire housekeeping team is truly amazing, we are especially proud to recognize Glenda Cruz, Olive Tuimaunei, and Jessie Camat. Time and again, guests share accolades and heartfelt mentions of these three ladies for their genuine Aloha Spirit and their ability to not only meet—but consistently exceed—expectations.
They embody the Ritz-Carlton credo: “The genuine care and comfort of our guests is our highest mission.” With pride in every detail and a passion for creating meaningful connections, Glenda, Olive, and Jessie inspire guest loyalty and turn every stay into a lasting memory.”
From Michael Bartscher, Hard Rock Hotel Daytona Beach
“Marta Millan – Executive Housekeeper and Maria Perez – Assistant Housekeeper, Our Housekeeping Rock Stars! At Hard Rock Hotel Daytona Beach, our housekeeping team does much more than just clean rooms. Every day, they ensure our hotel shines and feels welcoming. They quickly prepare rooms so guests can check in without delay and respond to requests with care and urgency.
Their impact extends beyond regular duties. During our largest events—such as Jeep Beach, Bike Week, and the Fourth of July—our team steps up significantly, not only supporting their own department but also assisting throughout the hotel. Whether it’s helping the Food & Beverage team set up for a busy concert on the Wave Terrace, keeping public spaces spotless during packed weekends, or ensuring every guest room is refreshed for incoming arrivals, our housekeeping team collaborates to create memorable experiences for our guests.
Their dedication behind the scenes allows the entire property to shine. It is their pride in going the extra mile that brings genuine happiness and care to our guests all year round.”
From Sean Mahoney, Glen Abbey Assisted Living
“Dan Beebe embraced his role and truly excelled in it. He not only cares about the quality of his work but also the happiness of his residents. He consistently strives for excellence and goes the extra mile to ensure they feel happy and comfortable. Dan has managed to put a smile on even the most discerning residents. His dedication to maintaining clean and sanitary apartments, combined with his commitment to offering his best to each resident every day, stands out.”
From Charene Domingo, Hotel Wailea
“ The Hotel Wailea Housekeeping Team truly goes above and beyond to take care of guests and ensure that all rooms are cleaned by the end of the day. The little gestures and notes left in the rooms by the housekeepers bring smiles to guests and honor the value of their service. Their special touches, such as leaving something extra in the rooms, are what they do best! They are hardworking and dedicated.”
From Isabel De La Cruz, London House Chicago
“Alma Munoz, Ignacia Osorio, Equathy Sims, Eddie Ruiz, and Jesus Pinto treat every guest as a VIP. They consistently go above and beyond for our guests, demonstrating a strong commitment to both our guests and staff. Their dedication truly stands out.”
From Ma Lourdes Green, Marriott at the Buttes
“Quennie Ubaub, Gabriela Martinez, and Janny Esmeralda are the three housekeepers who deserve recognition. They consistently perform self-inspections, are reliable, and keep the rooms spotless. They are hard-working and dependable.”
From Marco Castillo, AC Hotel Pasadena
“Bianca Lopez, Vanessa Lopez, and Martia Vega are exceptional HK Supervisors who played a crucial role in bringing the new AC Hotel Pasadena to life. Building a team from scratch for a brand-new property is no easy task, yet these three remarkable individuals accomplished it with dedication and enthusiasm. They willingly step in wherever needed, taking on roles as housemen, room attendants, lobby attendants, and even laundry attendants. They never complain or decline any task asked of them and consistently show a willingness to help. Their love for being part of the team is evident, and they maintain a humble attitude while spreading positivity among the entire HK staff.”
From Daniel Luna, Springhill Suites Fort Worth Stockyards
“Ana Lebron – Head Housekeeper, Blanca Padilla, Beatriz Ceja, Eva Ceja, Maria Chairez, Araceli Chavez, Isis Del Campo, Fernanda Hernandez, Josefina Hernandez, Delfina Lara, Maria Pantoja, Aracely Medrano, Teresa Mendez, Ma Del Carmen Moncada, Elena Montanez, Paloma Pacheco, Maricela Palafox, Araceli Robles, Maria Rosas, Rosa Santos, Sofia Vasquez, and Roberto Villasenor.
Housekeeping cleanliness currently stands at 85.5, exceeding the Marriott benchmark of 84.1. This reflects the dedication of our housekeeping team not only to the cleanliness of the guest rooms but also to the hotel as a whole. When a guest requests assistance, our team responds promptly, and we ensure that communication is shared during morning huddles to acknowledge special occasions and recognize unique requests.
The team understands the importance of collaboration and consistently supports every department in the hotel during special events. Their quick action demonstrates their reliability. What we value most about the Housekeeping Team is their eagerness to participate in both client and employee appreciation events, which helps our team and the guests we host feel genuinely valued.”
From Robert Coleman, Grand Hyatt Vail
“Lorena Galindo, Lorena Moreno, Paola Martinez, and Ingrid Matt are remarkable team members who take pride in their work. They ensure that every room they clean reflects their standards of excellence. Their positive attitudes and smiles bring joy and happiness to the entire team, regardless of how busy the day may be. After completing their tasks, they offer assistance to their fellow coworkers, making them a positive influence on our team!”
From Julieta Hernandez, Renaissance Chicago Downtown Hotel
“Angel Arriaga, 13 years of service, and Veronica Castro, 30 years of service, both serve as ambassadors for our hotel. They care for our guests by working diligently behind the scenes to ensure that every space is welcoming, clean, and thoughtfully prepared. They anticipate needs before they are even noticed and create comfort through their quiet dedication.
Their attention to detail and prompt support make the guest experience seamless and warm, even though much of their work goes unseen. Both do an excellent job of leaving a positive impression on our guests. I value their time and recognize the unique contributions that each role makes to enhancing the guest experience and the overall success of the property.
I truly appreciate their commitment and the way they consistently go above and beyond for both our guests and our team across all departments.”
From Thomas Turner, Ambassador Hotel Kansas City, Autograph Collection
“Lisa Roberts and Amanda Jacobo are both exceptional team members. Lisa is a passionate supervisor with over 10 years of experience. Recently, she was honored as Curator of the Year for all of Coury Hospitality, and she shows no signs of slowing down. Lisa continues to drive successes and collaborates with her team to help everyone strive for excellence in serving our guests.
Amanda is one of our top room attendants, known for her outstanding productivity and consistently high cleanliness scores in her rooms. She maintains a positive attitude and is always willing to assist her co-workers whenever needed. Both Lisa and Amanda embody passion and consistency in their work.”
From Luis Duenas, Hyatt Regency Huntington Beach
“Julia Thackston is an Assistant Housekeeping Manager who planned for months in advance to prepare for the great Housekeeping Fiesta. To enhance the festivities, she allocated the budget over several months, allowing for a larger and more impressive event when Housekeeping Week arrived. The careful planning and presentation left the team feeling incredibly happy and excited.”
Table of Contents
Join the 1C Family as your Trusted Luxury Linen Provider
Featured Products
Choose from 14 Luxury Hotel Towel and Pool Towel Collections. We offer 100% Cotton, Cotton-Polyester blend, Pima, and Bamboo. From quick-drying absorbent towels to intricate borders and weaves, we have the right towel collection for you!
We offer a wide selection of luxury hotel sheets, bedding, blankets, and pillows in various qualities to suit your specific needs. Whether you’re looking for premium cotton sheets, soft and durable blankets, or plush pillows, we have options that ensure both comfort and elegance for your guests.
Our premium bathrobes can be found and many luxury hotels and spas, adding a touch of elegance and comfort to your guest experience. We also offer a range of guest room amenities.
Riegel Linen by 1Concier has been offering premium table linens to luxury hotels and restaurants since 1838. Our high-quality collection adds sophistication and elegance to any dining setting.
Featured Products
