Home / Company Updates / How 1Concier’s Customer Service Can Make Your Life Easier
As a leader in the textile industry for hospitality, healthcare, and commercial laundry, 1Concier is committed to providing exceptional customer service. 1Concier has been delivering textile expertise to hotels, resorts, casinos, healthcare facilities, and commercial laundries since 1838. We sell high-quality products including sheets, bath towels, pool towels, basic bedding, blankets, and table linen.
Our Account Executives travel to properties to meet customers in person, do a walk-through of the property, provide product recommendations, conduct regular business reviews, and provide a formal quote. Our Customer Success Team enters orders, makes changes to existing orders, and provides order status updates. Together, they work hand-in-hand to provide exceptional service to each of their individual properties.