1Concier Enhances eCommerce Experience with New Features

FORT LAUDERDALE, FL, March 11, 2025 – 1Concier is celebrating another year of providing seamless online ordering and premium hospitality solutions with exciting updates to its eCommerce platform! These enhancements are designed to create a more efficient, user-friendly, and personalized shopping experience for hospitality professionals.

What’s New?

• Innovative Shopping Features – Real-time product recommendations to help users discover items that are frequently ordered together.
• Live Chatbot Support – Instant assistance for frequently asked questions.
• Expanded Product Selection – New offerings, including Amenities, Mattress & Box Spring Encasements, and more.
• Exclusive Clearance Deals – Limited-time discounts on select products while supplies last.
• Enhanced Content & Images – Includes the most descriptive and richest product details and visuals.
• Downloadable Product Pages – Quick access to key product information for select collections.

Additionally, 1Concier has introduced automated email journeys to keep customers on track, including:

Abandoned Cart Reminders – A friendly nudge for incomplete purchases.
Order Reminders – Alerts for inactive accounts to restock essential items.

“Our goal is to continually enhance the 1Concier eCommerce experience by making it faster, smarter, and more intuitive for our customers,” said Vera Kolesnik, Director of Product Development & Marketing. “These upgrades, along with our ongoing commitment to quality and innovation, ensure that we provide the best possible service to hospitality, healthcare, and commercial laundry customers.”